Duties and Responsibilities:

· Assist the GP principal in daily administrative tasks of the service provision.

· Assistance in arranging monthly staff roster and training new staff when required.

· First point of contact for the business providing timely, professional, friendly and empathetic customer service both in person and over the telephone.

· Ensure patients’ needs in terms of immediate and ongoing care are met before and after consultation.

· Accurately process patient payments via cash, EFTPOS, and direct bill transactions.

· Communicate effectively with patients, doctors, practice nurses, management and other support staff at all times.

· Responsible for day-to-day accounting re: practice management billing (Best Practice), HotDoc.

· Perform routine office tasks such as sorting incoming mail, filing, photocopying, faxing, scanning and any other office errands as required.

Essential Criteria:

· Previous experience as a receptionist/ personal assistant in General Practice.

· Demonstrated organisational and administrative skills

· Excellent written and verbal communication skills

· Ability to communicate comfortably and effectively with diverse community services.

· Excellent telephone manners.

· Ability to accurately record and transfer messages

· Demonstrated high level of computer skills, Best Practice clinical software and HotDoc online booking system.

· Demonstrated ability to multi-task and work under pressure.

· Knowledge of Best Practice and HotDoc is an advantage.

Payment:

Hourly rate: 30-37$/hr

If you meet the essential criteria, we look forward to receiving your application for this great role. We are keen to support you and your future career opportunities and welcome your responses.