Telehealth – Family Health Clinics

Our services...

Telehealth Services are available for existing patients

Since COVID-19 restrictions came into place in early 2020, medical professionals have adapted their offerings to ensure patients can still have consultations. Telehealth appointments are an excellent option for those who are isolating or have some common coronavirus symptoms but need to see a GP for other issues. GP’s can assess symptoms for diagnosis, generate scripts for medicine, order pathology tests, arrange specialist referrals and discuss results over the phone with patients. Medicare deems these sessions as eligible for rebates.

If a Telehealth consult is not sufficient for your medical problem, the doctor will suggest a face-to-face appointment or otherwise.

What to expect...

Make an Appointment

Book an appointment that work for you

Talk to us

Chat to your GP about your health concerns.

Make a plan

We will develop a plan and offer recommendations.

Follow up

Execute plan, track your progress and achieve wellness.

Seek help today. Make an appointment to speak to us.

Book Appointment

TELEHEALTH APPOINTMENTS

Telehealth appointments can be booked easily at Family Health Clinics Malvern. Via a scheduled phone call, our GP’s can assess your symptoms for diagnosis, generate scripts for medicine, order pathology tests, arrange specialist referrals and discuss results over the phone with you in the comfort of your own home.

EXPERT GP'S ON-HAND

Our experienced practitioners know the right questions to ask during a Telehealth consult to make your time worthwhile. If the GP thinks you need to physically come in to get your symptoms looked at, they will advise. Feel free to contact our clinic to discuss whether a Telehealth phone consultation will be a suitable method of appointment for you.

Our Practitioners ..

Dr. Nadim Taoum

Male Practitioner | General Practitioner

Frequently asked questions...

Does Medicare have telehealth?

Telehealth is a method of delivery for medical services including GP, dental, midwife, allied health and more. Medicare has listed these under the MBS (Medicare benefits scheme) to enable rebates.

Do you have to pay for telehealth?

Just like a regular consultation at our clinic, telehealth consultations incur an out of pocket cost. However, Medicare covers some of the cost therefore, rebates are available.

Can you get a prescription from telehealth?

Yes. If your practitioner deems prescription or pathology tests necessary following a Telehealth consult, they can arrange for an e-script or leave a hardcopy at their reception for collection. Feel free to ask our clinic staff about the process.

Who is eligible for telehealth?

Guidelines around who is eligible for a telehealth consult are changing. Feel free to discuss your needs with our receptionist to get the most up-to-date information.

What is telehealth used for?

Telehealth appointments are a convenient way to discuss medical concerns with a GP without physically entering the practice. These take place over the phone. At the moment, Telehealth calls are mostly carried out if patients are experiencing covid-19 symptoms, to ensure that they do not put others at risk. Or if they are isolating or unable to leave home due to pandemic restrictions. Many conditions can be successfully diagnosed and treated with an initial Telehealth consult.